Shipping
We want to make receiving your O&P pieces just as effortless as wearing them. Below are all the details you’ll need to know about our shipping options, timeframes, and costs.
Contenido desplegable
Australia
We offer free standard shipping on all Australian orders over $180 AUD.
Australia Post Standard (3-7 days): $9 AUD
Australia Post Express (1-2 days): $15 AUD
Once your order has been processed and shipped, you’ll receive an email with your tracking details.
International
We ship worldwide using FEDEX, ensuring your O&P pieces arrive quickly and securely.
We offer FREE international shipping on all orders over $350 AUD.
All Duties & Taxes are calculated at checkout.
New Zealand
2 - 5 days | $15 AUD/ $18 NZD (Free shipping over $200 AUD)
USA
3-5 days | $45 AUD/ $30 USD
Canada
3-5 days | $30 AUD/ $30 CAD
United Kingdom
3-5 days | $40 AUD/ £20 GBP
Rest of the world
3-5 days | $50 AUD
You’ll receive a tracking email once your order ships, so you can follow your delivery every step of the way.
Duties and Tax (United States)
- All duties & taxes are calculated & displayed at checkout
- The price you see at checkout is the price you pay
Duties and Tax (Rest of the World)
- Import duties, taxes, or customs fees are established at checkout. No hidden fees or additional costs.
- Duties & taxes are included in the product price.
- Your final fees will be calculated at checkout once your shipping address is put in
Processing Time
Please allow 1-2 days for us to carefully pack and process your order. Once it’s on the way, you’ll receive your tracking details via email.
Lost Parcels & Delivery Issues
Once your order leaves our warehouse, responsibility for the parcel transfers to the courier. While this is rare, Odysseus & Penelope cannot be held responsible for:
- Lost parcels
- Stolen parcels
- Parcels damaged during delivery
We recommend keeping an eye on your tracking and contacting Australia Post (for domestic orders) or Fedex (for international orders) directly if there are any issues.
If you need additional help, feel free to reach out to us at orders@odysseusandpenelope.com and we’ll do our best to assist.
Help
If you have any questions about fit, styles, or the returns process, we’re always here to help, just email contact@odysseusandpenelope.com.