We want to make receiving your O&P pieces just as effortless as wearing them. Below are all the details you’ll need to know about our shipping options, timeframes, and costs.

Shipping Within Australia

We offer free standard shipping on all Australian orders over $180 AUD.

Once your order has been processed and shipped, you’ll receive an email with your tracking details.

International Shipping

We ship worldwide using FEDEX, ensuring your O&P pieces arrive quickly and securely.

We offer FREE international shipping on all orders over $ 350 AUD.

All Duties & Taxes are calculated at checkout - no unexpected fees upon delivery. 

You’ll receive a tracking email once your order ships, so you can follow your delivery every step of the way.

Duties & Taxes (United States)

• All duties & Taxes are calculated & displayed at checkout
• The price you see at checkout is the price you pay – no surprise fees upon delivery.
• Seamless, stress-free shipping experience guaranteed.

Processing Time

Please allow 1-2 days for us to carefully pack and process your order. Once it’s on the way, you’ll receive your tracking details via email.

Duties & Taxes (Rest of the world)

• Import duties, taxes, or customs fees are established at checkout- No hidden fees or additional costs. 
• Duties & taxes are included in the product price.
• Your final fees will be calculated at checkout once your shipping address is put in

Lost Parcels & Delivery Issues

Once your order leaves our warehouse, responsibility for the parcel transfers to the courier. While this is rare, Odysseus & Penelope cannot be held responsible for:

• Lost parcels
• Stolen parcels
• Parcels damaged during delivery

We recommend keeping an eye on your tracking and contacting Australia Post (for domestic orders) or Fedex (for international orders) directly if there are any issues.

If you need additional help, feel free to reach out to us at orders@odysseusandpenelope.com and we’ll do our best to assist.

Need Help?

If you have any questions about shipping, tracking, or delivery times, we’re here to help. Just email us at orders@odysseusandpenelope.com.